How to Attach More Evidences After Reporting an Incident

Add additional evidence to your incident reports after they’ve been submitted to provide more context and support your case.

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1. From the bottom navigation bar, tap on “Incident”
2. Tap on the incident you want to add evidence to
3. In the incident detail view, tap on the “Evidence” tab
4. View existing evidence attachments (images, links, files)
5. Scroll down to the bottom of the evidence list
6. Tap the “Upload New Evidence” button
7. A bottom sheet will open with options to add evidence:
   • Upload Image: Upload images from your device gallery
   • Upload File: Select files from your device
   • Share a link: Enter a URL link to external evidence
   • Description: Provide a description for the evidence
8. Select your evidence type and follow the prompts:
   • For images: Upload from your gallery
   • For files: Select files from your device
   • For links: Enter the URL and add a description
9. Tap “Let’s Do This” to attach the evidence
10. The evidence will be added to your incident

Note

Migrated Reports: This feature is disabled for migrated incidents. If your incident was migrated from another account, the “Upload New Evidence” button will be disabled and you will see a message indicating that evidence upload is disabled for migrated incidents. You can view existing evidence but cannot add new evidence.

Tip

You can add multiple pieces of evidence at any time. Evidence helps provide context and support for your incident report. Make sure to add descriptions to help staff members understand the relevance of each piece of evidence.

Caution

File size limits apply. Each file must be under 4MB in size. Supported file types include images (JPG, JPEG, PNG, HEIC, HEIF, HEVC) and PDF documents.

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Last Updated: 2025-01-31