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How to Filter and Sort Incidents

Filter and sort incidents to find what you need quickly.

If you have the Collaborator role, the Incident Board shows only incidents you are a collaborator on (assignees are automatically added as collaborators). Filtering and sorting apply within that list.

  1. On the Incident Board, locate the “Status” filter dropdown (top right)
  2. Select a status: New or Closed only — the board updates automatically
  3. Click on column headers with arrow symbols to sort - click again to reverse order (ascending/descending)
  4. Sortable columns (indicated by arrow symbols): Reported On (default sort by “Reported On” with most recent first)

Last Updated: 2025-02-03