How to Access Previous & Migrated Reports

Access all your incident reports, including those that were migrated from another account, in the incidents screen.

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1. From the bottom navigation bar, tap on “Incident”
2. You’ll see a list of all incidents you’ve reported
3. This includes:
   • Regular incidents: Incidents you’ve created in this account
   • Migrated incidents: Incidents that were migrated from another account
4. Tap on any incident to view its details

Understanding Migrated Reports

Migrated incidents are reports that were transferred from a previous account. These incidents have some special characteristics:

• Status Display: Instead of a status stepper, migrated incidents show a status banner displaying: “Incident Status : [Status Name]”
• Read-Only Access: You can view all details but cannot:
  • Add new comments
  • Upload new evidence
  • Edit any information
• View-Only Features: You can still:
  • View all incident details
  • View existing comments
  • View existing evidence
  • See the incident status

Caution

Migrated incidents have read-only restrictions. You can view all details but cannot edit the incident or add new information after the migration date. Features like adding comments and uploading evidence are disabled for migrated incidents.

Tip

All your incidents, whether regular or migrated, are accessible from the same incidents screen. The app clearly indicates when features are disabled for migrated incidents.

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Last Updated: 2025-01-31