How to View Your Incidents

View detailed information about incidents you’ve reported, including status updates, comments, and evidence.

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1. From the bottom navigation bar, tap on “Incident”
2. View the list of all incidents you’ve reported
3. Tap on any incident to view full details
4. The incident detail view shows multiple tabs:
   • Details: View comprehensive incident information including:
     • Description
     • Status (with status stepper for regular incidents)
     • Categories
     • Date and Time
     • People Involved
     • Location
   • Comments: View and add comments to discuss the incident
   • Evidence: View all evidence attachments and add new evidence

Understanding Incident Status

Regular Incidents (Status Stepper):

• View the vertical stepper on the incident detail page
• Each step represents a status: New (reported), In Review (investigating), Closed (fully resolved)
• Completed steps show a checkmark icon, current step is highlighted
• Tap on the stepper to view status details

Migrated Incidents (Status Banner):

• If your incident was migrated from another account, you’ll see a status banner instead of a stepper
• The banner displays: “Incident Status : [Status Name]”

Caution

Migrated incidents have read-only restrictions. You can view all details but cannot edit the incident or add new information after the migration date.

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Last Updated: 2025-01-31