Why I can not Sign Up with Gmail and Outlook?

jiver jinx Student App requires students to use email addresses from their school’s registered domain. Public email providers like Gmail, Outlook, Yahoo, Hotmail, and other personal email services may not be allowed, depending on your school’s configuration.

Why This Restriction Exists

1. School Verification: Using school-registered email addresses ensures that only legitimate students from your school can create accounts
2. Security: School email domains are verified and controlled by the educational institution
3. Account Management: School administrators can manage student accounts based on verified email domains
4. Compliance: This helps maintain compliance with educational data privacy requirements

What Email Domains Are Allowed?

• Email addresses from your school’s registered domain (configured by your school administrator)
• Email addresses that match your school’s allowed domains list
• The specific domain depends on what your school has configured

What Email Domains May Not Be Allowed?

Depending on your school’s configuration, the following public email providers may be blocked:

• Gmail (gmail.com)
• Outlook (outlook.com, live.com, msn.com)
• Yahoo (yahoo.com, ymail.com)
• Hotmail (hotmail.com)
• AOL (aol.com)
• iCloud (icloud.com)
• And other public email providers

Caution

Important: The allowed email domains are configured by your school administrator. If you try to sign up with an email that doesn’t match your school’s registered domain, you will see an error. Contact your school administrator to find out which email address you should use or to have your email domain added to the allowed list.

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Last Updated: 2025-01-31