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How to Create an Incident

  1. Log in to the School Web Portal and click on “Incidents” in the main navigation menu
  2. Click the “Create Incident” button at the top right corner
  3. Enter “Description” (required) - Enter a description of the incident
  4. Select “Incident Category” (required) - Select up to 3 categories
  5. Select “Date” (required) - Choose “Now”, “Today”, “Yesterday”, “Custom”
  6. Select “At what time did it occur?” (required unless “Now”) - Hidden if “Now” selected, choose Morning/Noon/Evening/Night/Custom
  7. Select “Frequency” (required) - Once off/Continuous
  8. Add “People Involved” (required) - Click to add, enter First name/Last name/Involvement type
  9. Select “Where did it take place?” (required) - At School/Other
  10. If “At School” selected, select precise location (required) - Choose Classroom/Bathroom/Playground/Bus/Corridor/Auditorium
  11. If “Other” selected, enter “Other Location” (required) - Enter description
  12. Add “Evidence” (optional) - Click “Add Evidence”, enter URL link, add description, can add multiple items
  13. Toggle “Want to keep your identity hidden?” (optional) - See What Does Requested Confidentiality Mean? for more information
  14. Click “Submit” button
  15. Email notifications are automatically sent to subscribed staff members when a new incident is created

Last Updated: 2025-01-31