How to Manage Incident Notifications Globally

Configure your global notification preferences for all incidents from the profile popup menu. These settings apply to all incidents unless overridden by incident-specific subscriptions.

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1. Log in to the School Web Portal
2. Click on your profile icon in the top right corner
3. Click on “Notifications” from the popup menu
4. Locate the “Incident Notification” section
5. Configure your notification preferences using the checkboxes:
   • New Incident: Receive notifications when students report new incidents
   • Status Change: Get notified when incident status changes
   • New Comment: Receive notifications when new comments are added to incidents
6. Check or uncheck the boxes according to your preferences
7. Click “Save Changes” to apply your settings
8. Your global preferences will now apply to all incidents you have access to

Note

Global notification settings serve as your default preferences. If you manually subscribe to a specific incident, those incident-level preferences will take precedence over your global settings for that incident.

Tip

You can always override global settings for individual incidents by using the subscribe/unsubscribe button in the incident detail view.

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Last Updated: 2025-01-31