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How to change role of the school user?

  1. Click your profile picture in the top-right of the navbar to open the popup menu, then select “Team management”
  2. In the team table, find the user whose role you want to change
  3. In the ACTION column, click the Edit (pencil) icon
  4. In the “Edit user” dialog:
    • Under “Role:”, select Collaborator, Admin, or Owner
      • Collaborator – Limited access to Incident
      • Admin – Full access to Incident & School Settings
      • Owner – Control over Admins & Collaborators
    • (Optional) Update “First name” and “Last name”
  5. Click “Save” to apply. Click “Cancel” to discard

Restrictions: You cannot change your own role. Who can change whom depends on your role: Owners can change Admin and Collaborator; Admins can change only Collaborator. The system will not allow removing the last Owner.


Last Updated: 2025-01-31