How to Invite a new school user?

1. Click your profile picture in the top-right of the navbar to open the popup menu, then select “Team management”
2. Click the “Add User” button at the top right
3. In the “Add new team members” dialog, for each person:
   • Enter “Teammate’s work email” (required) – must be a valid email; student accounts cannot be invited
   • Choose role from the dropdown: Collaborator, Admin, or Owner
     • Collaborator – Access to Incident
     • Admin – Full access to Incident & School Settings
     • Owner – Control over Admins & Collaborators
4. (Optional) Click “Add more” to add another email and role, then repeat step 3
5. Click “Save” to send the invitations
6. An invitation email with a sign-up link is sent to each address. The link expires after 1 day
7. Successfully invited emails are shown under “Invite has been sent to:”. If some fail, the dialog stays open and shows errors; you can fix and click “Save” again or “Cancel” to close

Who can invite: Owners can invite any role. Admins can invite only Collaborators. Collaborators cannot invite.

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Last Updated: 2025-01-31